For assistance, please visit www.pals.pa.gov or call Toll Free: 1-833-DOS-BPOA (1-833-367-2762)
Board Meetings will continue to take place at their current location within Penn Center (2601 N 3rd St) until further notice.
The Bureau of Professional and Occupational Affairs (BPOA) received reports that persons pretending to be from one of the business-related boards are contacting both active and inactive licensees. The scammers are altering the information that appears on caller ID to show the State Board phone number and name (spoofing). The scammers are known to be aggressively accusing licensees of drug trafficking and/or money laundering and sending emails and text messages indicated the license has been suspended. In addition, the scammers are sending facsimiles to licensees on forged letterhead, originating from a fake phone number.
BPOA reminds licensees and applicants of the following:
· We will NOT text, call or fax you a suspension notification. The Department initiates disciplinary action through an administrative process. If you are the subject of an investigation or disciplinary action, you will receive notice by certified mail and/or personal service.
· We will NOT engage you in a 3-way call with the Federal Bureau of Investigation (FBI).
· We will NOT ask you to receive faxes from a specific retailer for a fee.
· Do NOT give your personal or financial information over the phone, by text message or fax, including your zip code.
· We will NEVER request payment for any service or civil penalty by wire, gift cards or transfer to a foreign country.
· We WILL provide you with a contact name and phone number if you are the subject of an investigation or disciplinary action.
· CONTACT the Board office if you are not sure if a communication pertaining to your licensure status is legitimate.
· CONTACT your local police department or the Pennsylvania State Police if you believe you have been the victim of a scam.
· REPORT any email or online scam attempts to the FBI Internet Crime Complaint Center (IC3) Internet Crime Complaint Center(IC3) | Home Page
State Board of Vehicle Manufacturers, Dealers, and Salespersons
The State Board of Vehicle Manufacturers, Dealers, and Salespersons serves to protect the public interest in the purchase and trade of vehicles so as to insure protection against irresponsible vendors and dishonest or fraudulent sales practices.
The Board regulates the licensure of salespersons, dealers, vehicle auctions, manufacturers, factory branches, distributors, distributor branches and factory or distributor representatives in the vehicle industry. Also, the Board determines whether a manufacturer may establish a new vehicle dealer or relocate an existing new vehicle dealer within or into a relevant market area where the same line-make is then represented. In addition, the Board investigates complaints and allegations of wrongful acts of any licensee or person required to be licensed by law.
The Board also supplies a list, to be posted at all vehicle auctions, containing the names of all licensees who are currently revoked or suspended and persons who were penalized for unlicensed activity within the last year.
**Please note that neither
the Board/Commission, nor its staff or counsel, are permitted to provide legal
advice or advisory opinions, including interpretations of the
law or regulations, or any indication as to how the Board would vote on any
given case or scenario. You are invited to contact a private attorney or
professional organization for advice or guidance.**