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Language Access Plan

This page provides information about language services at the PA Department of State. The Language Access Plan, included below, is the Department's official policy document related to language services. It describes the procedures that the Department follows when serving people who are limited English proficient and people who are deaf or hard of hearing.


If you have questions about language services at the Department of State, email


If you have a complaint about language services from the Department of State, complete the language access complaint form.